© 2020 All Rights Reserved to ABS Objects Studio
We ship locally via the Israeli Postal service and worldwide via EMS Airmail using a tracking number. Shipping costs are calculated individually upon checkout. For express shipping options or local pickup please contact us at: firstname.lastname@example.org
Most of our items are made to order, and take different times to produce. Please expect up to three weeks for production, however in most cases your item will be ready sooner. Shipment from Israel on made to order objects may take up 3 weeks, although it usually arrives faster
We are very grateful for the support to local independent businesses during these challenging times. We ask for your understanding and patience regarding shipping & object production delays during these times. We are doing our best to send all orders out in a timely manner
RETURNS & EXCHANGES
Please note that the essence of a handmade product is that it doesn't look machine made and every piece is unique. If you experience any problems with a piece you have purchased, please contact us via email - email@example.com and we will resolve it in any way we can. We accept returns/exchanges within 10 business days of receipt of your package upon approval by ABS Objects. The item must be returned in its original packaging and conditions via registered insured mail. The customer is responsible for return shipping. We recommend that any return made to us will be fully insured and via a carrier that provides tracking information. In the event that a returned package is lost or damaged during the shipment back, we will not be able to refund you. Once we have received the item(s) we will refund the cost of the item(s). Shipping charges will not be refunded. When customers ask for a refund via credit card after 24h from placing the order, they will be charge with 6% refund fee. We only refund to the credit card/Paypal account that was used to place the order.